Short Courses for Managers

Upskill your leaders within a specific developmental need…


We offer a wide range of standalone leadership training programmes, deliverable as individual units, or as part of a customised development programme.

Our short courses for managers offer the ideal solution for those looking to work on a shared development need for groups of leaders. We deliver these as one-off in-house programmes; open-access courses for individual bookings; and mini customised development programmes. Bespoke programmes can also include action learning, follow up and individual evaluation/ development sessions.

Our portfolio of management short courses includes:

  • Quality Conversations
  • The Art of Dialogue
  • Action-centred leadership “Task, team and individual”
  • Leading highly engaged remote teams
  • Communicating with clarity and impact
  • Planning and decision making
  • Managing uncertainty and change
  • Conducting effective performance reviews
  • Influencing and negotiating
  • The art of personal impact


  • Customer service
  • Coaching skills for managers
  • Emotional intelligence
  • Handling challenging behaviours
  • Leading effective meetings
  • Understanding personality type (Myers Briggs Type Indicator)

Below you’ll find an overview of some of our most popular short courses for managers. If you’d like to find out more details about any of the above programmes, then please do get in touch.

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Quality Conversations

The ability to handle difficult conversations, well, is one of the cornerstones of effective leadership and management. Quality Conversations is a one-day programme, designed to equip your leaders to do exactly that. During the course, delegates will learn how to hold conversations that enable them to nip issues in the bud and provide feedback on a range of issues.

By the end of the training, participants will be able to:

  • Prepare for, hold, and reflect upon a difficult conversation
  • Recognise and overcome the blocks, barriers and fears around having difficult conversations
  • Develop effective and assertive responses to challenging behaviours and emotions
  • Create/manage boundaries and set clear goals

Values-Based Leadership

Creating high-performing, person-centred and values-based cultures is at the heart of all the work that we do at Engage Leadership. During this unique, 2-day blended-learning programme, participants develop their leadership awareness, knowledge and competency for creating engagement for sustained performance. During the course, leaders will explore their own assumptions and perspectives with their peers and our world-class facilitators.

By the end of the programme, you’ll have a cadre of trained managers who can:

  • Create engagement amongst their teams
  • Understand how to identify and leverage individual drivers for engagement
  • Understand how the key aspects of their organisational climate can be improved through their own leadership styles
  • Be clear on their own leadership journey and priority development actions

The Art of Dialogue

The Art of Dialogue is a unique programme from the communication and change experts at Engage Leadership. It is designed to promote and leverage the potential of collaboration within, and across, work and project teams. Attendees will learn about individual drivers for engagement and understand what motivates each of us to shift from individualist goals to a mindset of abundance and collaboration.

By attending the programme, delegates will:

  • Develop conversational skills to promote the sharing of information and openness with colleagues
  • Develop the visionary leadership style and language to promote collaboration within their teams
  • Understand and handle the emotional, psychological and behavioural responses to uncertainty, conflict and change
  • Be more capable and confident in using the key skills and techniques needed to prevent and resolve conflict

Coaching Skills for Managers

Coaching is a powerful management skill. It can be used to help support the personal development of team members, problem-solve, innovate, manage change, and resolve conflict. A manager who is a good coach will create a culture where employees trust each other, and value other team members’ performances as much as their own. This course has been designed to develop the skills for managers to use coaching effectively to manage their teams on a day-to-day basis. They’ll be able to adopt a transformational leadership approach, engage their teams, and work as an effective team member themselves.

By attending the programme, your leaders will:

  • Develop a mindset for appreciative enquiry as an effective way to support others in identifying possible routes of action
  • Understand the 6 different styles of leadership, and the role that coaching can play to manage performance and promote innovation
  • Acquire greater adaptability as an emotional intelligence competency
  • Manage situations where the manager doesn’t have all the skills or expertise to provide direct instructions, by using a coaching approach