Short Courses for Managers

Upskill your leaders within a specific developmental need…

 

We offer a wide range of standalone leadership training programmes, deliverable as individual units, or as part of a customised development programme.

Our short courses for managers offer the ideal solution for those looking to work on a shared development need for groups of leaders. We deliver these as one-off in-house programmes; open-access courses for individual bookings; and mini customised development programmes. Bespoke programmes can also include action learning, follow up and individual evaluation/ development sessions.

Our portfolio of management short courses includes:

Barbora Kosnarova Global Learning and Development Manager at proSapient

“The whole experience working with Engage Leadership has been great. Chloe was supporting us from start to finish, she went above and beyond to help us book the right solution. We chose to go with the Quality Conversations training as we wanted to equip our first-time managers with a toolkit to handle common challenges like giving feedback, leading tricky conversations and managing conflict. Our trainer, Aideen, was a fabulous facilitator and she shared useful strategies with everyone. She made the training into an interactive conversation with everyone feeling involved and included.”

Aimee Garner Senior Investigating Officer at Arts University Bournemouth

“A well structured and informative course with warm and approachable trainers and an array of materials to support learning. It really helps to build your confidence.”

Helen Hillier Community Safety Neighbourhood Officer at London Borough of Tower Hamlets

“An engaging course, which enables you to delve deep to understand models around leadership, how people tick and how you can adapt to bring the best out of your team.”

Sheila Begum Commissioning Officer at London Borough of Tower Hamlets

“The trainer’s delivery of the course has been just the right balance between being informative as well as enjoyable. The course covered a number of key areas in a short space of time, but did not feel overwhelming. The trainer gave us the opportunity to reflect back on our learning through engaging activities which has proven to be meaningful and has personally given me the confidence to start using new skills and implement the learning acquired especially around leadership traits and styles.”

Julie Smith HR Business Partner at Juniper Education Ltd

“Thoroughly enjoyed this two day course. It struck the right balance between trainer-led course content and peer-to-peer discussion. Lots to take away – useful frameworks and toolkits which will help develop my skillsets.”

Richard Fairley HR Business Partner at Cairn Housing Association

“A fantastic course made even better by the instructor’s knowledge, expertise and teaching style. I thoroughly enjoyed the 2 days and would recommend to anyone.”

Mashhuda Kazi General Manager at NHS

“The course offers intense learning on such important and powerful human connections, working heavily with emotions. As all of us interface whether that be in work or personal, such skills, tools and techniques can help, learnt through this course. It equips you with concepts and complex issues better. We had a great trainer and had a wonderful, though very intensive, week.”

Jim Matthews HR Business Partner at South Norfolk and Broadland District Council

“At the age of 53, I found this the most inspiring experience in development I have had in my working life.”

Ellie Pike HR Advisor at Penguin Books

“This course was really informative and engaging. Practical training delivered by approachable and knowledgeable professionals. I now feel more confident to put these skills into practice.”

Richard Buck Workforce Development Partner at Action for Children

“Great organisation to work with. Always accommodating and helpful in shaping development sessions to meet audience needs. I would have no hesitation in recommending Engage Leadership.”

Ruth Banks Employee Relations Advisor at Sopra Steria

“A great, informative training session. It provided techniques and tips to support managers when dealing with workplace conflict.”

Forida Khanam Business Support Officer at London Borough of Tower Hamlets

“The Aspiring Managers programme is a great one to help give you the skills and confidence for you to take the next step into management.”

Robert Longley-Cook Chief Executive at HFT

“Had been impressed with a talk from David on achieving the benefits of ‘positive conflict’ so invited him/Engage Leadership to facilitate a process to optimise our Executive team-working. Really worked well: the power of professional external facilitation allowed us all to take more risk and confront issues in a more open way. Now have a great framework – both individual and team – for taking the team to an even better level of interaction: critical given the pressures we are facing in our business sector. And it was fun too!”

Carolyn Hawley HR Director at British Retail Consortium

“Engage Leadership worked with us to develop our purpose, values, behaviours and strategy. The facilitators brought professionalism, knowledge & fun to the assignment. In workshops, they encouraged a relaxed atmosphere where effective learning and contribution was valued.”

Graham Norris Programme Leader at Somerset Centre for Integrated Learning

“A really useful course with many tools, tips and approaches.”

Helen Hillier Community Safety Neighbourhood Officer at London Borough of Tower Hamlets

“An engaging course, which enables you to delve deep to understand models around leadership, how people tick and how you can adapt to bring the best out of your team.”

Sheila Begum Commissioning Officer at London Borough of Tower Hamlets

“The trainer’s delivery of the course has been just the right balance between being informative as well as enjoyable. The course covered a number of key areas in a short space of time, but did not feel overwhelming. The trainer gave us the opportunity to reflect back on our learning through engaging activities which has proven to be meaningful and has personally given me the confidence to start using new skills and implement the learning acquired especially around leadership traits and styles.”

Becoming an Effective Leader

Becoming an Effective Leader™ is a unique introductory-level course, covering the most common leadership skills and practices. The programme supports leaders in developing the confidence, competence, and courage to engage their teams for sustained high performance. Attendees will develop an understanding of what makes a good leader, while becoming able to remain people, performance and engagement focused, under pressure.

By the end of the programme, you’ll have a cadre of trained managers who can:

  • Understand their own ability to fulfil key responsibilities of the leadership role.
  • Evaluate their own ability to lead others.
  • Evaluate their own ability to use a range of leadership styles.
  • Use theories of emotional intelligence to review the effect of emotions on their own and others’ performance.
  • Review their own ability to motivate, delegate and empower others.
  • Produce a personal development plan to improve their own ability to lead.

Change Management

During this one-day course, leaders will develop the skills, knowledge and practical techniques required to effectively support their employees and teams through change. Change Management is one of the most essential leadership skills, and also one of the most challenging capacities. By attending this course, delegates will be fully prepared to handle the day-to-day changes that almost any business will encounter and make these occasions a better experience for their employees and customers.

Participants benefit from attending the course in the following ways, they will:

  • Become able to develop a detailed and structured plan for incorporating change.
  • Understand key theoretical models including The Insight Change Model and The Change Curve.
  • Develop motivational techniques to support and encourage employees through change.
  • Develop the skills needed to build consensus, as part of a group decision-making process.

Quality Conversations

The ability to handle difficult conversations, well, is one of the cornerstones of effective leadership and management. Quality Conversations is a one-day programme, designed to equip your leaders to do exactly that. During the course, delegates will learn how to hold conversations that enable them to nip issues in the bud and provide feedback on a range of issues.

By the end of the training, participants will be able to:

  • Prepare for, hold, and reflect upon a difficult conversation
  • Recognise and overcome the blocks, barriers and fears around having difficult conversations
  • Develop effective and assertive responses to challenging behaviours and emotions
  • Create/manage boundaries and set clear goals

Conflict Management for Leaders

In a volatile and uncertain world, conflict, of any kind is very much inevitable. Disagreements between employees happen all the time; and unfortunately, these are unavoidable. However, their impact can be minimised, based on the culture of the organisation. It is our leaders who must set the tone, by knowing how to handle such disputes effectively.

This unique course has been specifically designed to support leaders in understanding the culture they create and the teams they develop, under the lens of conflict management. Delegates will develop an understanding of how their behaviour as leaders set the course for how their managers and teams behave themselves.

  • Understand the nature of conflict including the cultural, systemic, situational, emotional, relational, and psychological factors that can cause or perpetuate conflict at work.
  • Learn the main causes of conflict, and the routes they can take within an organisation.
  • Examine how to create a culture that invites an open and collaborative approach to management and abandons the control of people and their ideas.
  • Develop practical toolkits that can be applied when faced with conflict within their teams.

Values-Based Leadership

Creating high-performing, person-centred and values-based cultures is at the heart of all the work that we do at Engage Leadership. During this unique, 2-day blended-learning programme, participants develop their leadership awareness, knowledge and competency for creating engagement for sustained performance. During the course, leaders will explore their own assumptions and perspectives with their peers and our world-class facilitators.

By the end of the programme, you’ll have a cadre of trained managers who can:

  • Create engagement amongst their teams
  • Understand how to identify and leverage individual drivers for engagement
  • Understand how the key aspects of their organisational climate can be improved through their own leadership styles
  • Be clear on their own leadership journey and priority development actions

Developing a High Performing Team

During this course, leaders will develop a full range of skills to support them in creating synergistic, collaborative, and high-performance teams. By focusing on the unique strengths of each individual, leaders will become better able to empower their team members with a focus on specific, challenging goals.

Upon completion of this programme, your leaders will be able to create the intensity and passion needed to inspire collaboration across their teams, of any level or size. This will support them in transforming team performance from good to great! However, as conflict is an inevitable part of any form of group activity, the programme also delivers the much-needed facilitation skills, to help resolve typical team disputes.

Participants benefit from attending the course in the following ways, they will:

  • Understand the business and human benefits to building high performance teams.
  • Understand how their actions as a leader can play a pivotal role in team performance.
  • Develop a range of skills and best practice tools for managing teams.
  • Develop the key facilitation skills needed to resolve conflict within and across their teams.

Managing Performance

In this one-day training programme, managers will develop the understanding, skills, and confidence to handle performance issues as they arise, and hold structured performance review meetings. They will develop competency in applying our Transformational Performance System™, with a focus on constructive, compassionate, and collaborative feedback.

We know that, by focusing on coaching and constructive feedback, managers can help reduce staff turnover rates, help their team members feel more fulfilled, and create a culture where timely, constructive feedback is regularly received. These daily conversations encourage a responsive/ agile approach to performance improvement, alongside quarterly reviews, and team performance conversations.

By attending the programme, delegates will:

  • Review the existing team culture within their organisation.
  • Understand how to create a culture where feedback is sought out and valued.
  • Become equipped with the skills to deliver feedback in a way that builds people up and empowers them to improve.
  • Consider performance management in the context of the common goals of the organisation/ team.
  • Explore their own responses to feedback, and how different individuals may perceive and value criticism.

Coaching Skills for Managers

Coaching is a powerful management skill. It can be used to help support the personal development of team members, problem-solve, innovate, manage change, and resolve conflict. A manager who is a good coach will create a culture where employees trust each other, and value other team members’ performances as much as their own. This course has been designed to develop the skills for managers to use coaching effectively to manage their teams on a day-to-day basis. They’ll be able to adopt a transformational leadership approach, engage their teams, and work as an effective team member themselves.

By attending the programme, your leaders will:

  • Develop a mindset for appreciative enquiry as an effective way to create awareness of self and others
  • Understand the 6 different styles of leadership, and the role that coaching can play to manage performance and promote innovation
  • Acquire greater adaptability as an emotional intelligence competency
  • Manage situations where the manager doesn’t have all the skills or expertise to provide direct instructions, by using a coaching approach

Planning & Decision Making

Maintaining an ambitious, yet realistic plan is essential for managers to be able to prioritise effectively. They need to ensure that all the most important elements of their work and responsibilities, long and short term, are accounted for to achieve individual and team goals, and for organisation purpose.

In this one-day training programme, managers will develop the understanding, skills and the confidence to work in a resilient manner in times of change, or as they step up to take on a new and varied workload. Upon attending the course, delegates will:

  • Develop a structured approach to prioritising and planning using a range of best practice tools and processes.
  • Understand and be capable in the use of the TCM Dynamic Decision-making model, both individually and to facilitate group decision-making.
  • Develop the capability to clearly define goals in decision-making or planning scenario’s and keep group focus on achievement of goals.
  • Develop agility to flex plans and decision-making according to a rapidly changing situation