Leadership is about inspiring others to achieve collective goals
Our comprehensive programme delves deep into the heart of these crucial leadership skills. You’ll learn to transform potential conflicts into opportunities for collaboration, to turn resistant stakeholders into enthusiastic supporters, and to navigate even the most challenging conversations with confidence and grace. Drawing from positive psychology, principled negotiation, and servant leadership principles, this course equips you with a versatile toolkit to influence effectively across all levels of your organisation and beyond.
Key takeaways
After this module, you will be able to:
- Gain insights into the root causes of conflicts and diverse perspectives
- Master techniques to manage your reactions and adopt constructive approaches to disagreements
- Develop critical skills like active listening, non-violent communication, and reframing
- Learn to apply advanced negotiating and influencing techniques in challenging situations
- Enhance your ability to gather and assess crucial information during conversations
- Improve your conflict resolution and negotiation skills across various professional contexts
- Boost your interpersonal communication to foster workplace harmony and productivity
Module agenda
Module 1 – Understanding Negotiation – where and when
- Negotiation techniques across diverse business contexts
- Win/Win, Win/Lose, Lose/Lose – RADPAC Model of Negotiation
- Characteristics and skills of a great negotiator
- Informal and formal negotiations
Module 2 – Building Rapport and Analysis
- Importance of rapport for negotiation.
- Appreciative Inquiry for relationship building and uncovering shared values
Module 3 –Fostering constructive dialogue & debate
- Utilising Principled Negotiation Approaches and positive psychology in negotiation processes and debate
- Practical application
Module 4 – Reaching Agreement and close
- Proposing ideas, summarizing, closing and next steps
Module 5 – Reflective Practice
- Recap of key learnings and takeaways from the day
- Action planning session for applying skills in real-life scenarios
Book your place
Please contact us to book your place, if you have a question, need guidance, or are looking to create a leadership programme tailored to your organisation. We’ll also share a FREE copy of our Transformational Leadership toolkit.
Alternatively, you can email us or call our Leadership Helpline on 0800 059 0595.
We’d love to hear from you!
This is one of 14 modules in our Modular Leadership Development Programme where you can pick and choose the subjects you most need to develop in your professional journey.
