Feedback: a word that can make even the most seasoned professionals break into a cold sweat
Our transformative module tackles this challenge head-on, turning the daunting task of feedback into a powerful tool for personal and organisational development. You’ll learn to approach feedback conversations with confidence, transforming them from anxiety-inducing encounters into catalysts for positive change. Effective feedback is the lifeblood of a thriving organisation. It’s not just about addressing problems; it’s about recognising achievements, aligning expectations, and charting a course for future success.
Key takeaways
After this module, you will be able to:
- Develop strategies for delivering feedback that inspires rather than deflates
- Learn techniques to receive feedback openly, transforming criticism into opportunity
- Gain skills to harness employee activism and voice for positive organisational change
- Enhance your ability to create a transparent, accountable communication culture
- Discover how to build a feedback-rich environment that drives continuous improvement
- Learn to build trust through honest, empathetic feedback exchanges
- Increase engagement by valuing and acting on diverse perspectives
Module agenda
Module 1 – Introduction to Effective Feedback
Importance of feedback in driving growth and fostering a culture of continuous improvement
Module 2 – Mastering Feedback Delivery
- Principles of delivering constructive feedback
- Feedback models Situation-Behavior-Impact (SBI) model, EECC
- Case Studies exercises: Practicing feedback delivery
Module 3 – Cultivating Openness to Feedback
- Mindset of openness and receptivity, Active listening skills
- Impact of voice, tone and body language and Managing emotional responses
- Peer feedback sessions – practice
Module 4 – Managing Employee Activism and Leveraging Voice
- Understanding employee activism
- Strategies for managing and leveraging employee voice
- Case studies and group discussions
Module 5 – Fostering a Culture of Transparency and Accountability
- Communication strategies for promoting transparency
- Creating channels
- Principles of feed-forward
Book your place
Please contact us to book your place, if you have a question, need guidance, or are looking to create a leadership programme tailored to your organisation. We’ll also share a FREE copy of our Transformational Leadership toolkit.
Alternatively, you can email us or call our Leadership Helpline on 0800 059 0595.
We’d love to hear from you!
This is one of 14 modules in our Modular Leadership Development Programme where you can pick and choose the subjects you most need to develop in your professional journey.
