Case studies and customer stories

Transforming NHS Culture: A Journey with TCM’s Culture Catalysts™
Discover how TCM empowered NHS leaders across four cohorts to become Culture Catalysts™, giving them the tools and confidence to drive meaningful cultural transformation in their healthcare systems.
Enhancing Investigative Excellence in the Metropolitan Police Service
For nearly a decade, TCM has been a trusted training partner for the MPS, delivering expert-led programmes in mediation, team facilitation, and most recently, Advanced Investigation Skills.
Training Triumph: Alight’s Commitment to Workplace Investigations
Alight partnered with us to equip their teams with the essential skills to conduct thorough, just, and trauma-informed investigations, with overwhelming success.
KPMG Transforms Workplace Conflict Through Routes to Resolution
When KPMG decided to modernise their approach to workplace disputes, they didn't just want to update policies - they aimed to fundamentally transform their organisational culture.
United by Purpose: AfriKids’ Leadership Development Success Story
Engage Leadership hosted AfriKids for a special away day that brought together team members from Ghana and the UK to learn how to empower their junior managers to step confidently into leadership roles while staying true to their core values of integrity, unity, and impact.
Landmarc Solutions: Enhancing Teams with Investigations & People Management Training
Recognising the critical role that people managers play in shaping team engagement, performance, and wellbeing, Landmarc sought a tailored training solution. The success of the programme was evident.
Transforming Leadership at Amnesty International
When a global organisation championing human rights needed to strengthen its leadership capabilities, they turned to TCM for a bespoke solution that would empower their managers to navigate complex performance conversations with confidence and compassion.
Empowering Mediation Skills at the University of Wolverhampton
Through expert training and hands-on assessments, we empowered participants from a range of internal teams with the confidence and capability to become skilled mediators and communicators.
King’s School Canterbury: Elevating Leadership with Coaching Skills
The KSC team identified an opportunity to build their confidence in offering coaching to leaders, moving beyond providing answers and instead fostering a culture of self-reflection and ownership. 
Setting the Standard for Inclusive Mediation and Coaching for a National Charity
Discover how The TCM Group delivered a fast, inclusive, and highly effective mediation service —ensuring clear communication, trust, and lasting workplace harmony for a national children's support organisation.
Championing a Culture of Open Dialogue at LSESU
Recognising the importance of a healthy workplace culture, LSESU sought professional mediation support to resolve a complex conflict between colleagues who were also friends.
Rotary International Taps into the Power of Mediation Skills Training
Rotary partnered with The TCM Group to deliver our Practical Mediation Skills Course, supporting their mission and members.
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