Recent industry studies show that 90% of people find performance reviews emotionally distressing. Think about that. We’re literally designing systems that hurt our people.
TCM’s Transformational Performance System (TPS) empowers leadership teams to move beyond outdated, compliance-focused reviews towards a dynamic, people-centred approach that drives sustainable growth. Our innovative system replaces traditional annual reviews and rigid KPIs with real-time coaching conversations, strategic employee empowerment, and meaningful cultural alignment—essential elements for modern, high-performing organisations.
Progressive leaders recognise that transformational performance management is about creating an environment where innovation thrives and engagement flourishes. By implementing daily coaching conversations and continuous feedback loops, you’ll develop stronger teams, enhance workplace culture, and achieve remarkable business outcomes. Data shows that organisations embracing this leadership-driven approach consistently report higher employee satisfaction, improved retention rates, and enhanced organisational performance.
Independent research has revealed that in organisations with poor performance cultures, 80% of employees lose productivity, half become less willing to help others, and 75% of service users lose enthusiasm for the organisation.
How it works
Under TPS, recruitment, role profiles, onboarding and reviews are revolutionised, centred around four key areas: plan, act, track and review.
Plan – is a documented guide for how a company will achieve its goals. Having these concrete milestones will help track the business’s success. It enables a company to learn and evolve over time. Making it more resilient and agile.
Act – Committing to the plan with purpose. This involves building stakeholders and communicating your message to enable colleagues to understand the plan and carry out with passion.
Track – The goal of tracking your business performance is to ensure you do not miss your plan. You can increase your chances of meeting your goals in the future by reviewing documented evidence in a timely fashion. This allows the organisation to monitor performance regularly and adapt if needed.
Review – Reviewing can help people to enjoy success, to understand how it happened and to get accustomed to the idea that they can be successful. Reviewing can be a valuable safety net. The reassurance that support will be available in the event of failure encourages people to take risks (of the kind that will be supported).
The structure
The Transformational Performance Systems offers a progressive, values based and people centred organisation. It is a blend of interconnected elements which span an organisation ecosystem. Under TCM’s ideation of a modern organisational culture, we are guided by seven principles: collaboration, courage, common purpose, communication, compassion, curiosity and connection. These tenets provide the foundations for our leadership, justice and HR functions. People unafraid to speak their mind, with psychological safety at the forefront, and traditional outdated policies on the backburner.
A large instigator of fear and anxiety in the workplace are our performance management systems. Designed to instil apprehension – and often boredom – the once yearly sit-downs serve as a reminder of everything we’ve done wrong. As the human makeup of our businesses changes, and our organisations become infiltrated with younger generations, the groans are becoming louder.
It’s time to shake up your systems.
- Companies that implement regular employee feedback have turnover rates that are 14.9% lower than for employees who receive no feedback.
- 80% of Gen Y said they prefer on-the-spot recognition over formal reviews.
- 63% of Gen Z said they want to hear timely, constructive performance feedback throughout the year.
- 68% of employees who receive accurate and consistent feedback feel fulfilled in their jobs.
Got a question for us? Get in touch
Please contact us you if you have a question or would like to explore a leadership programme tailored to your organisation. We’ll also share a FREE copy of our Transformational Leadership toolkit.
Alternatively, you can email us or call our Leadership Helpline on 0800 059 0595.
